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Intelligence · Companies

Unwrap.ai

Customer intelligence softwarewww.unwrap.ai
Track Unwrap.ai

Latest Unwrap.ai news

  • Solidroad and Customer Intelligence Platform Unwrap Partner to Turn Insight Into Action
    Yahoo Finance · Sep 15, 2026
  • Solidroad and Customer Intelligence Platform Unwrap Partner to Turn Insight Into Action
    StreetInsider · Sep 15, 2026

    Solidroad has announced a strategic partnership with Unwrap, combining Unwrap's AI-driven customer intelligence and feedback analytics with Solidroad's agent training platform to bridge the gap between customer insights and support training.

  • Moonshot's Kimi K3 closes the frontier gap
    AJS News · Jul 18, 2026

    The article highlights how Unwrap.ai's customer intelligence platform enabled a 50% faster root cause investigation on support tickets and a significant reduction in launch-day ticket spikes.

  • China's Kimi K3 rivals US models
    AI Tool Report · Jul 17, 2026

    This newsletter features Unwrap.ai as a recommended solution for companies looking to automate customer feedback analysis, noting its use by major brands like Oura, Stripe, and lululemon.

  • NY halts hyperscale data centers
    AI Tool Report · Jul 15, 2026

    Unwrap.ai is highlighted as a key tool for product teams to organize and analyze customer feedback from various sources, mentioning its adoption by companies like Clay, Perplexity, and lululemon.

  • The 6 Best BuildBetter Alternatives for Multi-Channel Feedback Analysis
    Enterpret · Jul 6, 2026

    This industry analysis identifies Unwrap.ai as one of the top alternatives to BuildBetter for product teams, highlighting its strength in aggregating feedback across multiple channels for smaller teams.

  • 10 Best Tools For Customer Behavior Insight - 2026
    Appscribed · Jul 3, 2026

    Unwrap.ai is highlighted as a leading tool for voice-of-customer analysis in 2026, recognized for its advanced natural language processing capabilities and ease of integration. The article positions it as a top choice for product teams looking to synthesize unstructured feedback into actionable insights.

  • 12 Best Customer Intelligence Tools in 2026
    Chattermill · Jul 2, 2026

    Unwrap.ai is featured in this industry guide as a leading customer intelligence platform, with the article providing a comparison against Chattermill for teams evaluating feedback analytics tools.

  • Meta's brain-reading AI leaves letters behind - The Rundown AI
    The Rundown AI · Jun 30, 2026

    This newsletter highlights Unwrap's AI Assistant and MCP capabilities, noting its adoption by companies like Clay, Perplexity, and Oura. It emphasizes the platform's utility for real-time trend alerts and custom reporting.

  • Musk Goes All In On Grok - OpenTools' Newsletter
    OpenTools' Newsletter · Jun 30, 2026

    The newsletter features a sponsorship segment for Unwrap.ai, positioning it as a tool for product teams to stop guessing user needs by centralizing customer feedback.

  • The 6 Best Tools to Unify Churn Signals from Calls, Tickets, and Surveys
    Enterpret · Jun 30, 2026

    Unwrap.ai is featured as a top tool for unifying churn signals across multiple channels, specifically noted for its semantic clustering of feedback to help product teams identify themes.

  • Unwrap.ai Review 2026: Best AI Feedback Analytics | AgentAya
    AgentAya · Jun 26, 2026

    This review evaluates Unwrap.ai as a leading customer intelligence platform for small and medium-sized enterprises. It highlights the platform's ability to aggregate unstructured feedback from various sources and automatically identify recurring themes.

  • 11 Conversational Intelligence Solutions & Their Differentiators in 2026
    CX Foundation · Jun 26, 2026

    This industry report highlights Unwrap.ai as a key conversational intelligence solution, noting its white-glove onboarding and recent expansion into the Voice of the Customer space with 'Unwrap Surveys.' It also details the company's support for the Model Context Protocol (MCP), which allows teams to integrate feedback insights directly into AI agents.

  • Google's Nobel winner jumps to Anthropic - The Rundown AI
    The Rundown AI · Jun 22, 2026

    This article features Unwrap.ai as a solution for teams struggling with manual customer feedback analysis, highlighting its ability to unify feedback from various sources and provide AI-driven insights. It also mentions the company's CEO, Ryan Millner, in the context of industry leadership.

  • The 6 Best Unwrap AI Alternatives for Tickets and Sales Calls
    Enterpret · Jun 16, 2026

    This industry analysis evaluates Unwrap.ai's market position, noting its strength in clustering feedback by meaning while identifying competitive gaps in taxonomy maintenance and revenue-weighted prioritization.

  • What are the best product feedback tools?
    Reddit · Jun 15, 2026

    A product operations professional discusses the utility of Unwrap.ai for clustering feedback from diverse sources like support tickets, reviews, and sales notes, highlighting its closed-loop tracking capabilities.

  • Jeff Bezos' $41B 'artificial general engineer' - The Rundown AI
    The Rundown AI · Jun 12, 2026

    The newsletter features Unwrap as a customer intelligence platform that automates feedback analysis, noting its use by companies like Perplexity and DoorDash.

  • 10 Best Sentiment Analysis Tools of 2026
    The CX Lead · Jun 3, 2026

    Unwrap is featured as a recommended tool for product and CX teams to analyze customer conversations and uncover sentiment patterns across multiple channels.

  • 10 Best Customer Feedback Software of 2026
    Customer Feedback Software Reviews · Jun 3, 2026

    This article lists Unwrap as a leading AI-powered platform for customer feedback, emphasizing its natural language assistant and compliance features as key benefits for product and support teams.

  • Nvidia corners the AI agent stack
    The Rundown AI · Jun 2, 2026

    The article mentions Unwrap's customer intelligence platform and its integration with AI agents via its MCP (Model Context Protocol), offering readers free trials.

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Business

Updated 2d ago
Overview
Unwrap.ai provides an AI-powered customer intelligence platform that automatically organizes and analyzes unstructured user feedback from multiple channels. The company sells its software to product, customer experience, and engineering leaders at technology and consumer brands through a subscription-based business model. Its platform turns disparate feedback data into actionable product insights.
Website
www.unwrap.ai
Industry
Customer intelligence software
Founded
2021

Key People

Updated 2d ago
  • Ryan MillnerCo-founder & CEO
    Prior: Product Manager @ Amazon
  • Ashwin SinghaniaCo-founder
    Prior: Product Manager @ Amazon

Funding

Updated 3d ago

Total raised: $15M

  • $12MSeries A· Jan 2025
    Investors: Scale Venture Partners, Atlassian Ventures
    Reported — from announcements